ZHENZHEN, X.; XIUMEI, Z.; YUXIAN, L.; SHENGNAN, W.; XIANXIAN, Z.; LINXIA, L. Productivity Innovation in the Context of Digital Transformation – A Study of ChatGPT in Outpatient Satisfaction Follow-up. Proceedings of the Bulgarian Academy of Sciences, Sofia, Bulgaria, v. 79, n. 5, p. 650–660, 2026. DOI: 10.7546/CRABS.2026.05.13. Disponível em: https://proceedings.bas.bg/index.php/cr/article/view/983. Acesso em: 6 jun. 2026.